Sela Service Portal
Guide
Invite
Once you are invited to Self Service Portal you will receive a mail as below,
Open the mail and click on the link to reset your password. It will redirect you to reset password page,
Set a secure password and proceed for Self Service Portal login page.
Reset Password
In case you have forgotten your password, you can reset it with following steps,
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Visit https://portal.selacloud.com/#/passport/forgot-password
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Provide your email and click Send Now.
Subscribe a Service
Sela provides wide range of cloud services, in order to avail one of the service it has to be enabled for your organization. Choose a service as per your organizations requirement and raise a subscription request for a service.
E.g. Suppose if you want to choose DevOps service
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Go to Service Requests >> New Request.
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Select DevOps As a Service & Subscribe to this service:
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Once subscription request is approved by Sela Team, you can create the service request tickets.
Steps to Create Service Requests:
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Go To Dashboard > Service Request Tile.
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Click
on to create the service request. -
Select DevOps as a Service as shown below:
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Fill up as many details as you can provide while creating a ticket to avoid further follow-ups to collect data:
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You can find a newly created ticket under the Service Request page or refresh the Dashboard to view it in the Service Request tile.
Steps to Create Incident ticket
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Go to Dashboard -> Recent Incidents tile
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Click on
to create the new incident ticket. -
Provide all the required details, and click Submit
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You can find newly created ticket under the Incidents page or refresh the dashboard to view it in the Recent Incidents tile.
Getting Started - Video Guide
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