Agenda
MAIN STAGE
10:15 AM – 10:30 AM
Welcome and Introduction to ICS 2022
10:30 AM – 10:50 AM
Research Presentation: 10 things on why, how and when of ecommerce in 2023
10:50 AM – 11:10 AM
Chairman’s Inaugural Address
11:10 AM – 12:30 PM
Inaugural Session: DIGITAL DEMOCRACY – Accelerating the Future of e-Commerce
12:30 PM – 12:45 PM
Keynote Address: Enhancing the retail delivery proposition
12:45 PM – 1:00 PM
Fireside Chat: BNPL (Buy Now Pay Later) Reshaping the Future of e-Commerce Retail
1:00 PM – 2:00 PM
Lunch
TRACK 1
2:00 PM – 3:15 PM
Session/Discussion : The Digital Experiences You Need Today To Guarantee Long Term Growth
3:15 PM – 3:30 PM
Keynote Address: Reimagining Ecommerce Experiences for Today’s Customer Needs
3:30 PM – 4:45 PM
Session/Discussion : Driving Quality Conversations Throughout the Customer Shopping Journey
4:45 PM – 5:00 PM
Keynote Address: What do the D2C Brands Need from the RETAIL Ecosystem to Grow Further in their Next Stage of Evolution
5:00 PM – 6:00 PM
Panel Discussion: The Digital Roadmap to ensure Omnichannel success and digital growth
TRACK 2
2:00 PM – 3:15 PM
Session/Discussion: D2C – In Pursuit of Profitability
3:15 PM – 3:30 PM
Keynote Address: A Winning WhatsApp Commerce Strategy
3:30 PM – 4:45 PM
Session/Discussion: How can Supply Chains be a Revenue Enabler?
4:45 PM – 5:00 PM
Keynote address: Futureproof your payments strategy for data, growth and new customer demands
5:00 PM – 6:00 PM
Session/Discussion: How do you keep up with the digital transformation in payments?