Cloud Service Performance Stats & Insights | Sela.
Sela. | Cloud Better.

Sela Support Numbers

Last updated Nov 20, 24
Aggregate data from the past seven days

Issues by Severity

12

5

1

1

Low

Normal

High

Urgent

Time to First Response

8.15
Min

Average Time to Resolution

54.74
Hrs

0123456789 0123456789

Total Tickets

0123456789 0123456789

Tickets in Progress

0123456789

Resolved Tickets

Issues by Service

FinOps

8

Cloud Data & AI

4

Cloud Architecture

4

Cloud DevOps

3

Cloud Security

1

Issues by Vendor

GCP | 13%

Azure | 37%

AWS | 20%

Alibaba | 3%

Sela | 7%

General | 20%

Satisfaction Feedback

Customer Satisfaction

0

94.25%
Satisfaction Rating

100


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